Shop Policies

  • Shipping

  • Please check your tracking number for updates with shipping and delivery dates. If you have questions regarding the status of your order, please contact us.

  • Returns & exchanges

  • No returns or exchanges. All orders are printed/made on demand. Please contact us if you have an issue with your order.

  • Cancellations

  • Cancellations are not accepted. Please contact us if you have any problems with your order.

Frequently asked questions

  • Do you accept returns or exchanges? All of our products are custom printed by Art of Where and are non-refundable. If there is an issue with your order, we will be happy to work with you to come to a solution. Please note, there may be variations between or even within an order. In order to resolve cases, we must contact our manufacturers within a reasonable amount of time from the product shipping date. For any issue regarding an order, we must be contacted within 10 days of the ship date or we may not be able to help resolve the issue. If there is an error with your order, we require that you contact us within 8hrs of the order being placed or by the following business day if the order was placed over the weekend.

  • When are orders refundable? Art of Where is unable to produce part or all of your order due to a limitation of manufacturing equipment.

  • When are orders non-refundable? Orders are NOT refundable for reasons including the following: 1. The wrong size is ordered. 2. A package was lost (in this case, Art of Where usually reprints and reships the order). 3. An item was damaged in transit.